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Please switch to quickbooks desktop edition and respond
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Our network is pretty sensitive to incoming traffic and may be blocking some of the things that should be happening in IE. I do not get a list of my companies and when I click on the gear on the right side of the screen, I get a perpetual turning arrow icon indicating something trying to load but never does.
I suggest that if you are going to respond to this message, you try it yourself first because there’s a problem. If the error persists, then I suggest reaching out to our Customer Support team to troubleshoot this error and help you in resolving this.
Let us know if you need further help with your account. The Community is always here to help. Have a wonderful day! The reason for the problem, according to Support, IE is no longer supported, just as I had mentioned earlier. I have multiple companies under my account and I cannot access any of them with IE.
For whatever reason, IE will not take me to my clients and leaves me stuck on the page with our company file. Chrome works fine. I was also told that Intuit is working on getting this to work with Chrome but it is not available yet. I use this process as a “backup” for our larger clients who have multiple people working within their QBO file.
Given the age of IE and the length of time MS Edge has been available since Windows 8 , I would think that Intuit would have addressed this a lot sooner. However, I would guess that this particular feature is only used by a small number of customers so I can understand it not being a priority. Is there anything I can do besides hunt for every missed transaction? Hello Cassandrafish,. When you move QuickBooks Desktop file to QuickBooks Online , there are some reports or lists that can’t be converted because of its feature differences.
You’ll want to pull up a Profit and Loss report so you can have a comparison with the income for both periods. To get more ideas about organizing your account in QuickBooks, please see this link: Help article.
I’m always here whenever you need help. Could you just please suggest to your team to give QB Online the same interface as the Desktop version please? Life would just be easier. We appreciate and have taken note of your suggestion about having the same interface for both QuickBooks Online and Desktop versions.
You can also submit your suggestion directly inside QuickBooks Online. Our product engineers will be able to receive, along with other suggestions submitted in the form. Here’s how:. By clicking “Continue”, you will leave the community and be taken to that site instead. Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community.
Join now. Level 2. ERROR: The following errors occurred while trying to export your company data: The following is a summary of issues encountered while trying to export your company data.
Reply Join the conversation. Issue with Quickbooks Online conversion to Desktop Hello there, gardenstatefurniture, You’ll want to check if your computer meets the minimum system requirements. To successfully import the data, you’ll need to do the conversion again: On your computer, run the Internet Explorer and Quickbooks Desktop as the Administrator.
Click the Gear icon then choose Export Data. Answer the interview then click Continue. Review the export overview, then select Get Started.
Select Continue. Select the data you want to export. At the bottom right, select Continue. Click Continue. Enter your contact information and hit Continue. Repeat step 6, then follow the prompts until you reach the screen that shows the next step. Choose your preferred option then select Continue.
Follow the steps, then select Download. On the pop-up window, select Convert Now. In the Application Certificate, choose Yes, prompt each time. Select Continue , then choose Done.
Once done, click the Finished button. Let me know how it goes, I’d be more than willing to help if you need my assistance. Issue with Quickbooks Online conversion to Desktop I had already done this. Level Issue with Quickbooks Online conversion to Desktop gardenstatefurniture If you hit the wall, you may have 2 options: 1.
Utilize the migration tool i. Purchase a 3rd party migration service. Level 1. Issue with Quickbooks Online conversion to Desktop I am having the exact same problem. Issue with Quickbooks Online conversion to Desktop Hi, cheronyproperties. When it’s finished, click Continue. Choose the data you want to export, then click Continue. Review the limitations and choose Continue.
Enter your contact info and then click Continue. Issue with Quickbooks Online conversion to Desktop Thank you for your information, but I have followed all of these tips and more, but do not get the modal dialog box which it says in QBO – A communication problem with QuickBooks desktop edition has occured. QuickBooks Team. Issue with Quickbooks Online conversion to Desktop I appreciate you going through the steps above, cheronyproperties.
If the issue persists, I recommend rebooting your computer. Up until this time I have performed this function on a regular basis for the last 2 years. Nor does it work with the QBO app. Open QuickBooks Online. Click on Help and choose Contact Us. Enter a summary of the situation in the box provided. Click Let’s talk. Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for.
Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Level 1. Labels: QuickBooks Online. Reply Join the conversation. QuickBooks Team. You can always go back to this thread if you have other questions in mind. Level Things to note before canceling: Make sure you’ve printed necessary financial and payroll forms and reports you might need in the future.
You’ve paid any outstanding tax deposits and filed tax forms. You’ve made your own arrangements to retain the data any data needed. The following steps outlined below will help you through the cancellation process: Sign in to QuickBooks Online as an admin user. Select the Billing and subscription tab.
In the QuickBooks section, select Cancel subscription or Cancel your trial. Click Continue to cancel , then select the Continue to cancel button if it shows on your screen. Follow the next steps. Choose Submit and cancel subscription. Click Got it.
– Upgrade your company files after you switch to a new version of QuickBooks Desktop
Jun 10, · What to do after you move from QuickBooks Desktop for Windows or Mac to QuickBooks Online. by QuickBooks. • • Updated August 22, Learn more about . Toggle QuickBooks Desktop Premier or QuickBooks Enterprise Solutions to another edition. From the Help menu, choose Manage My License. Choose Change to a Different Industry Edition. Select the industry edition you wish to switch to. QuickBooks will take a few moments to configure and will re-launch in the selected version. Go to the Help menu, then Manage My License and select Switch to then choose the version. Enter your new license number and product number, then select OK to start the .
– Fix errors when you move from QuickBooks Desktop to QuickBooks Online
Connect with and learn from others in the QuickBooks Community. Join now. Level 1. Labels: QuickBooks Online. Reply Join the conversation. QuickBooks Team. You can always go back to this thread if you have other questions in mind. Level Things to note before canceling: Make sure you’ve printed necessary financial and payroll forms and reports you might need in the future. You’ve paid any outstanding tax deposits and filed tax forms. You’ve made your own arrangements to retain the data any data needed.
The following steps outlined below will help you through the cancellation process: Sign in to QuickBooks Online as an admin user. Select the Billing and subscription tab. In the QuickBooks section, select Cancel subscription or Cancel your trial. Click Continue to cancel , then select the Continue to cancel button if it shows on your screen. Follow the next steps. Choose Submit and cancel subscription. Click Got it. Keep me posted if you have follow-up questions. Take care and have a great day!
Switching from quickbooks MAC to quickbooks online. How to transfer QuickBooks online version to QuickBooks desktop? How do I convert a QBX?
I don’t have a toggle version switch. Because of the two different versions, will that be a difficult conversion? Once done, proceed to Step 2 until you reach Step 5: Verify your info exported correctly section. If the same thing happens, I’d suggest contacting our Customer Support Team. They’ll pull up your account in a secure environment and investigate what’s causing this issue.
They’ll also help you convert your file into the Desktop version. Keep me posted if you need a hand with managing your QuickBooks accounts. I’ll be here to help. Keep safe and healthy. I have some details and information regarding the missing company selection when exporting your data. Looking back to your previous post, I see that you’re trying to switch to the Online version.
Ensure your subscription for the last company file is within 60 days from the start date. If this is a recent subscription, then the last company file is affected by an issue. We do have a reported problem where users can’t select missing or grayed out some of their files for exporting. Our engineers are currently working to fix this as soon as possible. In the meantime, use this workaround to export your QuickBooks Desktop file to the Online version.
Here’s how:. Also, you’ll want to contact our support so you can be added to the list of affected users. Our engineers will be sending you email updates regarding the issue. Here’s how you can reach our agents:. After exporting your file, check out our articles for QuickBooks Online.
They have detailed information and steps on how to do a certain process like managing your customers, creating transactions, etc.. You can still reach out to me by tagging my username jamespaul if you have other questions for QuickBooks Online or Desktop. I have been trying for three days now to convert my quickbooks online to quickbooks desktop.
I’ve done everything on this list and I can’t get it to get to number I can honestly say I’ve never had this much difficulty getting a program to work. We don’t want you to feel this way, Trishg I appreciate you performing the troubleshooting steps provided in this thread. Since you still can’t convert your QuickBooks Online data to QuickBooks Desktop, I’m here to provide steps so you can get in touch with our live support, here’s how:. To know more, you may visit our support hours page.
Please know that you’re always welcome to post again if you have any other concerns about converting your data. I’m always here to help. Wishing you and your business continued success. By clicking “Continue”, you will leave the community and be taken to that site instead.
Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Received email telling us to sign in, click the task or to-do it Level Requested Company Data file.
Received email telling us to sign in, click the task or to-do item called “Download the company file created on Sgardner Try these solutions quickbooks.